Returns & Exchanges
At DolphinAccessories, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, you can return or exchange any item in its original condition within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive your prepaid shipping label.
- 2.Package Your Items
Place the accessories in their original packaging, ensuring all tags are attached and the items are securely wrapped to prevent damage during transit.
- 3.Drop Off Your Parcel
Affix the return label to your package and drop it off at any authorized shipping location or schedule a carrier pickup at your convenience.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
